Service Support
customer service
Global Service Network
Service hotline
+86-20-2986 6566
i8
30+
International Fire Safety Brand Partner
i9
4+
Guangzhou, Shanghai, Hangzhou, and Xi'an, etc
i10
12+
Experience in BESS fire protection systems and industry
i11
100+
countries and regions' project cases
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Purpose of after-sales service
Purpose of after-sales service
Dedicated service, enabling global users to enjoy green energy
After sales service concept
After sales service concept
The personnel are professional and reliable, the service is attentive and rigorous, and users are satisfied with peace of mind
After sales service commitment
After sales service commitment
7*24
Hours at your service
24h
Time for providing solutions to common problems
15min
Service response during working hours
72h
Time for providing solutions to difficult problems
2h
Service response during non working hours